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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Welcome To The Practice

 Due to COVID 19 all appointments are triaged by phone in the first instance, please call 020 8979 5406.
Alternatively you can use our DoctorLink service.

Your GP Surgery is now on Doctorlink A free app and online guide that gives you 24/7 access to trusted medical advice and NHS gp services. Your 3 steps to using Doctorlink 1 Check your symptoms with a clinically approved symptom checker 2 Get guidance to the right care whether that's an appointment with a doctor or nurse emergency care visiting a pharmacy or other 3 Book your GP appointment if your symptoms mean you need to see or talk to a doctor Download the Doctorlink app today or visit your GP practice website Get it on Google Play Down on the App Store www.doctorlink.com

We aim to provide an efficient and friendly service to maintain and promote health. We offer a full range of General Primary Care Services, including Chronic Disease Management, Family Planning, Maternity, Child Health & Travel Immunisation.


Friends and Family Test. Click here to participate in the Friends and Family Test


How To Contact Us

71 Broad Lane,
Hampton,
Middlesex,
TW12 3AX
Tel: 020 8979 5406
Fax: 020 8941 8838


COVID VACCINATION CLINICS - IF YOU RECEIVE A TXT MESSAGE FROM US TO BOOK AN APPOINTMENT FOR YOUR COVID 19 VACCINATION PLEASE RESPOND ASAP AS CLINICS ARE FILLING UP QUICKLY

 

 

  

 

Practice Opening Times

 

 

  

Monday 08.30 - 18.30
Tuesday 07.00 - 08.00 - Suspended at present Extended Access GP & Phlebotomy appointment only Reception closed

08.30 - 18.30
Wednesday 07.00 - 08.00 - Suspended at present Extended Access GP & Phlebotomy appointment only Reception closed

08.30 - 18.30
Thursday 08.30 - 18.30
Friday 08.30 - 18.30
Saturday/Sunday/Bank Holidays CLOSED 

The Surgery is Closed between 1.30pm – 2.30pm weekdays for administration and training purposes.

Out Of Hours

Richmond GP Out Of Hours Service 

The service operates between 6.30pm and 8.00am every weekday evening and on weekends from 6.30pm on Friday until 8.00am the following Monday. It also operates on bank holidays and occasionally at others times so your doctor’s surgery can participate in training.

Please contact the out-of-hours service by dialling 111 

The service also has access to interpreters.

Get the NHS App download it from the App Store or Get in on Google Play

 

Named Accountable GP

Did you know that from the 1st April 2015 the Practice is responsible for allocating and informing patients' of their named accountable GP?

Click here for more information

Patient Participation Reports

Click here for more information

Patient Transport

Booking Patient Transport Services

Prescriptions

Click here for more information

Sharing the information from your medical records

Click here to download the leaflet on sharing information from your medical records

Useful information

Please take a moment to view this useful video called: A Doctor's Magic Pill

www.nhs.uk

www.hrch.nhs.uk

www.patient.co.uk

Doctors


Dr Z Rashid (Female)

Dr S Adhikari  (Male)

Dr Suraj Dabhi (Male) 

Practice Clinics - Due to COVID 19 all appointments are triaged by phone in the first instance, please call 020 8979 5406.

GP - routine sessions are Monday-Friday ( see surgery times)

Practice Nurse routine sessions are Monday / Thursday / Friday 

Extended Access session:Suspended Tuesday & Wednesdays 07.00 - 08.00 Extended Access GP & Phlebotomy appts only Reception closed

Health Care Assistant sessions are available Monday - Thursday

Phlebotomist sessions are available Wednesday and Thursday 8.30 - 10.30am

Disabled Access

A disabled parking space is available and we provide wheelchair access and toilet facilities. Our staff are happy to assist you at any time.

Patient Access to their GP Record

GP surgeries are required to provide patients with online access to their medical records to view their medications, allergies and any adverse reactions by the 31st March 2015. We fulfilled this requirement by the end of December 2014 through an extension of our existing online appointment and repeat prescription service.

Friends and Family Test

Would you recommend us to Friends and Family?

The surgery has introduced “The Friends and Family Test” which gives you the opportunity to provide anonymous feedback on the care and treatment you receive at the surgery. This can be either specific to the doctor you have consulted or to the surgery in general. This feedback will enable us to improve our services. We would greatly appreciate you taking the time to visit the website at: www.iwantgreatcare.org or visit the hyperlink below:

https://www.iwantgreatcare.org/gpsurgeries/broad-lane-surgery-1

Practice News
  • 29Jan 2021

    COVID vaccination Txt Messages are being sent to groups of patients

    We are sending our txt messages to groups of patients to book appointments for their COVID 19 vaccinations please respond to the txt as you may lose the opportunity to get an appointment as the clinics are filling up quickly

    Read More »
  • 18Dec 2020

    Coronavirus Vaccination Clinics

    The Vaccination Clinics are underway patients are being contacted by text message or called by the surgery to book an appointment. Please DO NOT call the surgery if you have not heard about your booking we will be in contact, Please see the Coronavirus Vaccination page for the details we have to date.

    Read More »
  • 12Mar 2020

    Online Appointments Suspended

    As with immediate effect the online booking of appointments is suspended until further notice due to advise from Public Heath England regarding Coronavirus management in Primary Care

    Read More »
Health Conditions A to Z

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