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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Welcome To The Practice

 Due to COVID 19 all appointments are triaged by phone in the first instance, please call 020 8979 5406.
Alternatively you can use our DoctorLink service.

Your GP Surgery is now on Doctorlink A free app and online guide that gives you 24/7 access to trusted medical advice and NHS gp services. Your 3 steps to using Doctorlink 1 Check your symptoms with a clinically approved symptom checker 2 Get guidance to the right care whether that's an appointment with a doctor or nurse emergency care visiting a pharmacy or other 3 Book your GP appointment if your symptoms mean you need to see or talk to a doctor Download the Doctorlink app today or visit your GP practice website Get it on Google Play Down on the App Store www.doctorlink.com

We aim to provide an efficient and friendly service to maintain and promote health. We offer a full range of General Primary Care Services, including Chronic Disease Management, Family Planning, Maternity, Child Health & Travel Immunisation.


Friends and Family Test. Click here to participate in the Friends and Family Test


How To Contact Us

71 Broad Lane,
Hampton,
Middlesex,
TW12 3AX
Tel: 020 8979 5406
Fax: 020 8941 8838

Broad Lane Surgery

Practice Opening Times

 

Services on Saturday 16th and Sunday 17th January between 8am-8pm.

 We have put on extra services over this weekend if you need urgent medical help that is not a life-threatening 999 emergency.

 This is to help local hospitals and the ambulance service as they are extremely busy at the moment.

 To access these services in Richmond please telephone 0333 405 2050 where you will be assessed by a Clinician and offered an appointment if clinically required. This may be a video appointment or a face to face appointment.

 Outside of these hours please call 111.

 You could also consider using your local pharmacy for non-urgent health advice.

 Please only call 999 if it is a life-threatening emergency.

  

Monday 08.30 - 18.30
Tuesday 07.00 - 08.00 - Suspended at present Extended Access GP & Phlebotomy appointment only Reception closed

08.30 - 18.30
Wednesday 07.00 - 08.00 - Suspended at present Extended Access GP & Phlebotomy appointment only Reception closed

08.30 - 18.30
Thursday 08.30 - 18.30
Friday 08.30 - 18.30
Saturday/Sunday/Bank Holidays CLOSED 

The Surgery is Closed between 1.30pm – 2.30pm weekdays for administration and training purposes.

Out Of Hours

Richmond GP Out Of Hours Service 

The service operates between 6.30pm and 8.00am every weekday evening and on weekends from 6.30pm on Friday until 8.00am the following Monday. It also operates on bank holidays and occasionally at others times so your doctor’s surgery can participate in training.

Please contact the out-of-hours service by dialling 111 

The service also has access to interpreters.

Get the NHS App download it from the App Store or Get in on Google Play

 

Named Accountable GP

Did you know that from the 1st April 2015 the Practice is responsible for allocating and informing patients' of their named accountable GP?

Click here for more information

Patient Participation Reports

Click here for more information

Patient Transport

Booking Patient Transport Services

Prescriptions

Click here for more information

Sharing the information from your medical records

Click here to download the leaflet on sharing information from your medical records

Useful information

Please take a moment to view this useful video called: A Doctor's Magic Pill

www.nhs.uk

www.hrch.nhs.uk

www.patient.co.uk

Doctors


Dr Z Rashid (Female)

Dr S Adhikari  (Male)

Dr Suraj Dabhi (Male) 

Practice Clinics - Due to COVID 19 all appointments are triaged by phone in the first instance, please call 020 8979 5406.

GP - routine sessions are Monday-Friday ( see surgery times)

Practice Nurse routine sessions are Monday / Thursday / Friday 

Extended Access session:Suspended Tuesday & Wednesdays 07.00 - 08.00 Extended Access GP & Phlebotomy appts only Reception closed

Health Care Assistant sessions are available Monday - Thursday

Phlebotomist sessions are available Wednesday and Thursday 8.30 - 10.30am

Disabled Access

A disabled parking space is available and we provide wheelchair access and toilet facilities. Our staff are happy to assist you at any time.

Patient Access to their GP Record

GP surgeries are required to provide patients with online access to their medical records to view their medications, allergies and any adverse reactions by the 31st March 2015. We fulfilled this requirement by the end of December 2014 through an extension of our existing online appointment and repeat prescription service.

Friends and Family Test

Would you recommend us to Friends and Family?

The surgery has introduced “The Friends and Family Test” which gives you the opportunity to provide anonymous feedback on the care and treatment you receive at the surgery. This can be either specific to the doctor you have consulted or to the surgery in general. This feedback will enable us to improve our services. We would greatly appreciate you taking the time to visit the website at: www.iwantgreatcare.org or visit the hyperlink below:

https://www.iwantgreatcare.org/gpsurgeries/broad-lane-surgery-1

Practice News
  • 14Jan 2021

    Services on Saturday 16th and Sunday 17th January between 8am-8pm.

    Services on Saturday 16th and Sunday 17th January between 8am-8pm. We have put on extra services over this weekend if you need urgent medical help that is not a life-threatening 999 emergency. This is to help local hospitals and the ambulance service as they are extremely busy at the moment. To access these services in Richmond please telephone 0333 405 2050 where you will be assessed by a clinician and offered an appointment if clinically required. This may be a video appointment or a face to face appointment. Outside of these hours please call 111. You could also consider using your local pharmacy for non-urgent health advice. Please only call 999 if it is a life-threatening emergency.

    Read More »
  • 18Dec 2020

    Coronavirus Vaccination Clinics

    Clinics are due to start in January 2021 for our patients over 80 years old we will update the website when we have any further information please DO NOT call the surgery Please see the Coronavirus Vaccination page for the details we have to date.

    Read More »
  • 10Dec 2020

    Asthma & COPD Reviews

    As from 15th December 2020 our Asthma & COPD patients will be contacted on behalf of the Practice by National Services for Health Improvement to carry out annual health reviews. We hope that our patients find this service of great benefit to their health needs.

    Read More »
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