Broad Lane Surgery

Summary of Patient Participation Meeting 26th June 2018

Summary of Patient Participation Group Meeting 26th June 2018.docx

Read More »

Summary of Patient Participation Meeting 09th October 2018

Summary_of_Patient_Participation_Group_Meeting_9thOctober_2018.docx

Read More »

Summary of meeting held on 26.06.18 Patient Participation Group from the Chair

Briefing Paper

Read More »

New General Data Protection Regulation to come into effect on Friday 25th May 2018

As of the 25th May 2018 The General Data Protection Regulation (GDPR) replaces the Data Protection Directive and is designed to harmonise Data Privacy Laws across Europe, to protect and empower all EU citizens about their data privacy. For further information relating to the GDPR please go to the tab labelled GDPR on the Home page.

Read More »

Broad Lane Surgery Newsletter Edition 7 - May 2018

See what's new at Broad Lane and find out where you should go or who you should call when we are closed.

Read More »

Public Health England Launch Complete Immunisation Schedule for April 2018

View the latest information

Read More »

Changes to Extended Access Appointments from 1st April 2018

From 1st April 2018 Because of changes in funding from Richmond CCG the Surgery will be changing the timing of its Extended Access This is in agreement with the Surgery’s Patient Participation Group From Wednesday’s 6.30pm to 8.00pm (1 GP & HCA) To Thursday’s 07.00 to 8.00pm (2 GP’s & Practice Nurse) These appointments will only be available as pre-bookable in Advance. During this time the Reception will be Closed and the Telephone lines will not be available to take calls. We apologise for any inconvenience caused to our patients. The surgery will open at its normal time of 8.30am when the telephone lines will be available to take calls

Read More »

Feedback From the Chair of the Practice Patient Participation Group held on 6th February 2018

See What's Happening in the Practice - From a Patient Perspective. Feedback from the Patient Participation Group (PPG) meeting held on 6th February 2018. Communicate directly with the PPG by putting your comments/questions/feedback in writing and leaving them addressed to the PPG chair at the surgery reception. This correspondence can be anonymous or with individuals contact details. Date of Next meeting – June 2018.

Read More »

Friends and Family Test

Would you recommend us to Friends and Family?

Read More »

Are Your Details Up To Date? Do You Have Any Particular Communication Preferences?

Are Your Contact Details Up to Date? If we have an up-to-date mobile telephone number and email address for you we can remind you of appointments by text and send you information via email.  Please check with Reception that your contact ...

Read More »