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Accessible Information Policy - Patients with Communication Difficulties

Communication Difficulties:

Do you or someone you care for have particular communication preferences? For example, do you have impaired sight and therefore need us to write to you in large print? Deaf or hard of hearing and need access to BSL services during a consultation or a hearing loop or require access to interpreters or health information in difficult languages.

Please make reception aware of your preferences so that we can make a note in your medical record and comply with your request.

Click the link below to access easy accessible health information in a variety of formats

Or click this link to access information on the Interpreting Service

Or to view Broad Lane Surgery Accessible information policy (PDF, 386KB)

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