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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Welcome To The Practice

 Due to COVID 19 all appointments are triaged by phone in the first instance, please call 020 8979 5406.
Alternatively you can use our DoctorLink service.

Your GP Surgery is now on Doctorlink

We aim to provide an efficient and friendly service to maintain and promote health. We offer a full range of General Primary Care Services, including Chronic Disease Management, Family Planning, Maternity, Child Health & Travel Immunisation.


Friends and Family Test. Click here to participate in the Friends and Family Test


How To Contact Us

71 Broad Lane,
Hampton,
Middlesex,
TW12 3AX
Tel: 020 8979 5406
Fax: 020 8941 8838

Broad Lane Surgery

Practice Opening Times

Monday 08.30 - 18.30
Tuesday 07.00 - 08.00 - Suspended at present Extended Access GP & Phlebotomy appointment only Reception closed

08.30 - 18.30
Wednesday 07.00 - 08.00 - Suspended at present Extended Access GP & Phlebotomy appointment only Reception closed

08.30 - 18.30
Thursday 08.30 - 18.30
Friday 08.30 - 18.30
Saturday/Sunday/Bank Holidays CLOSED 

The Surgery is Closed between 1.30pm – 2.30pm weekdays for administration and training purposes.

Out Of Hours

Richmond GP Out Of Hours Service 

The service operates between 6.30pm and 8.00am every weekday evening and on weekends from 6.30pm on Friday until 8.00am the following Monday. It also operates on bank holidays and occasionally at others times so your doctor’s surgery can participate in training.

Please contact the out-of-hours service by dialling 111 

The service also has access to interpreters.

Get the NHS App download it form the App Store or Get in on Google Play

PRACTICE ANNOUNCEMENT 

We would like to inform you that after 34 years, Dr Parvin Bhatia will be officially retiring from Broad Lane Surgery on the 31st July 2020. The staff at Broad Lane would like to wish her a happy and fulfilled retirement after her lifelong commitment and dedication to her patients and the local NHS. Dr Saikat Adhikari will be succeeding her as the Senior Partner and will remain in partnership with Dr Zehra Rashid and they will collectively be known as the Partners.

 

Dr. Bhatia would like to extend her gratitude to all the staff at the practice for their loyalty and hard work and to the patients for the honour and privilege of allowing her to serve.

Named Accountable GP

Did you know that from the 1st April 2015 the Practice is responsible for allocating and informing patients' of their named accountable GP?

Click here for more information

Patient Participation Reports

Click here for more information

Patient Transport

Booking Patient Transport Services

Prescriptions

Click here for more information

 

Sharing the information from your medical records

Click here to download the leaflet on sharing information from your medical records

Useful information

Please take a moment to view this useful video called: A Doctor's Magic Pill

www.nhs.uk

www.hrch.nhs.uk

www.patient.co.uk

Doctors


Dr Z Rashid (Female)
Dr S Adhikari  (Male)

Practice Clinics - Due to COVID 19 all appointments are triaged by phone in the first instance, please call 020 8979 5406.

GP - routine sessions are Monday-Friday ( see surgery times)

Practice Nurse routine sessions are Monday / Thursday / Friday 

Extended Access session:Suspended Tuesday & Wednesdays 07.00 - 08.00 Extended Access GP & Phlebotomy appts only Reception closed

Health Care Assistant sessions are available Monday - Thursday

Phlebotomist sessions are available Wednesday and Thursday 8.30 - 10.30am

Disabled Access

A disabled parking space is available and we provide wheelchair access and toilet facilities. Our staff are happy to assist you at any time.

Patient Access to their GP Record

GP surgeries are required to provide patients with online access to their medical records to view their medications, allergies and any adverse reactions by the 31st March 2015. We fulfilled this requirement by the end of December 2014 through an extension of our existing online appointment and repeat prescription service.

Friends and Family Test

Would you recommend us to Friends and Family?

The surgery has introduced “The Friends and Family Test” which gives you the opportunity to provide anonymous feedback on the care and treatment you receive at the surgery. This can be either specific to the doctor you have consulted or to the surgery in general. This feedback will enable us to improve our services. We would greatly appreciate you taking the time to visit the website at: www.iwantgreatcare.org or visit the hyperlink below:

https://www.iwantgreatcare.org/gpsurgeries/broad-lane-surgery-1

Practice News
  • 07Jul 2020

    Practice Clinical System - Moving to EMIS September 2020

    Our new clinical system will enhance our service to you, and we look forward to bringing you the benefits in the near future

    Read More »
  • 07Jul 2020

    Dr Parvin Bhatia - Retiring from the Practice

    PRACTICE ANNOUNCEMENT We would like to inform you that after 34 years, Dr Parvin Bhatia will be officially retiring from Broad Lane Surgery on the 31st July 2020. The staff at Broad Lane would like to wish her a happy and fulfilled retirement after her lifelong commitment and dedication to her patients and the local NHS. Dr Saikat Adhikari will be succeeding her as the Senior Partner and will remain in partnership with Dr Zehra Rashid and they will collectively be known as the Partners. Dr. Bhatia would like to extend her gratitude to all the staff at the practice for their loyalty and hard work and to the patients for the honour and privilege of allowing her to serve.

    Read More »
  • 12Mar 2020

    Online Appointments Suspended

    As with immediate effect the online booking of appointments is suspended until further notice due to advise from Public Heath England regarding Coronavirus management in Primary Care

    Read More »
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Your Neighbourhood Professionals. Just a Click Away! Robins & Day Weybridge & Walton Physiotherapy Sunbury Nursing Home Ltd
Your Neighbourhood Professionals. Just a Click Away! Robins & Day Weybridge & Walton Physiotherapy Sunbury Nursing Home Ltd