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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Welcome To The Practice

 Due to COVID 19 all appointments are triaged by phone in the first instance, please call 020 8979 5406.
Alternatively you can use our DoctorLink service.

Your GP Surgery is now on Doctorlink A free app and online guide that gives you 24/7 access to trusted medical advice and NHS gp services. Your 3 steps to using Doctorlink 1 Check your symptoms with a clinically approved symptom checker 2 Get guidance to the right care whether that's an appointment with a doctor or nurse emergency care visiting a pharmacy or other 3 Book your GP appointment if your symptoms mean you need to see or talk to a doctor Download the Doctorlink app today or visit your GP practice website Get it on Google Play Down on the App Store www.doctorlink.com

We aim to provide an efficient and friendly service to maintain and promote health. We offer a full range of General Primary Care Services, including Chronic Disease Management, Family Planning, Maternity, Child Health & Travel Immunisation.


Friends and Family Test. Click here to participate in the Friends and Family Test


How To Contact Us

71 Broad Lane,
Hampton,
Middlesex,
TW12 3AX
Tel: 020 8979 5406
Fax: 020 8941 8838


COVID VACCINATION CLINICS - IF YOU RECEIVE A TXT MESSAGE FROM US TO BOOK AN APPOINTMENT FOR YOUR COVID 19 VACCINATION PLEASE RESPOND ASAP AS CLINICS ARE FILLING UP QUICKLY

 

 

  

 

Practice Opening Times

 

 

  

Monday 08.30 - 18.30
Tuesday
08.30 - 18.30
Wednesday 08.30 - 18.30
Thursday 08.30 - 18.30
Friday 08.30 - 18.30
Saturday/Sunday/Bank Holidays CLOSED 

Extended Access GP Telephone Consultation Appointments are available Daily Mon - Fri 07.30 - 08.00 Please note Reception closed

 

The Surgery is Closed between 1.30pm – 2.30pm weekdays for administration and training purposes.

Out Of Hours

Richmond GP Out Of Hours Service 

The service operates between 6.30pm and 8.00am every weekday evening and on weekends from 6.30pm on Friday until 8.00am the following Monday. It also operates on bank holidays and occasionally at others times so your doctor’s surgery can participate in training.

Please contact the out-of-hours service by dialling 111 

The service also has access to interpreters.

Get the NHS App download it from the App Store or Get in on Google Play

 

Named Accountable GP

Did you know that from the 1st April 2015 the Practice is responsible for allocating and informing patients' of their named accountable GP?

Click here for more information

Patient Participation Reports

Click here for more information

Patient Transport

Booking Patient Transport Services

Prescriptions

Click here for more information

Sharing the information from your medical records

Click here to download the leaflet on sharing information from your medical records

Useful information

Please take a moment to view this useful video called: A Doctor's Magic Pill

www.nhs.uk

www.hrch.nhs.uk

www.patient.co.uk

Doctors


Dr Z Rashid (Female)

Dr S Adhikari  (Male)

Dr Suraj Dabhi (Male) 

Dr Neil Browning (Male)

Practice Clinics - Due to COVID 19 all appointments are triaged by phone in the first instance, please call 020 8979 5406.

GP - routine sessions are Monday-Friday ( see surgery times)

Practice Nurse routine sessions are Monday / Thursday / Friday 

Extended Access : GP Telephone Consultations Daily 07.30 - 08.00  Reception is closed

Health Care Assistant sessions are available Monday - Thursday

Phlebotomist sessions are available Wednesday and Thursday 8.30 - 10.30am

Disabled Access

A disabled parking space is available and we provide wheelchair access and toilet facilities. Our staff are happy to assist you at any time.

Patient Access to their GP Record

GP surgeries are required to provide patients with online access to their medical records to view their medications, allergies and any adverse reactions by the 31st March 2015. We fulfilled this requirement by the end of December 2014 through an extension of our existing online appointment and repeat prescription service.

 

Social Prescribing

We now employ Social Prescribers in partnership with RUILS and our neighbouring practices at Park Road and Hampton Medical Centre. They are there to help link our patients in with organisations, typically in the voluntary and charitable sectors, where that support may be helpful. You can watch a short film on this about Social Prescribing: Transforming Health for London.

 

Please do talk to us or RUILS if you think this service might help you.

 

Friends and Family Test

Would you recommend us to Friends and Family?

The surgery has introduced “The Friends and Family Test” which gives you the opportunity to provide anonymous feedback on the care and treatment you receive at the surgery. This can be either specific to the doctor you have consulted or to the surgery in general. This feedback will enable us to improve our services. We would greatly appreciate you taking the time to visit the website at: www.iwantgreatcare.org or visit the hyperlink below:

https://www.iwantgreatcare.org/gpsurgeries/broad-lane-surgery-1

COVID-19 Vaccination Status

Please DO NOT contact the practice regarding proof of your vaccination status for travel or other purposes.

Click here for advice on how you can obtain this via the NHS App or by calling 119.


Practice News
  • 19May 2021

    Busy Telephone Lines

    We have been experiencing heavier than normal telephone calls from 08.30hrs - 10.00hrs please try to call the surgery later in the day if it not essential you speak with the reception team first thing in the morning. Thank You

    Read More »
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