Appointments

Routine appointments

Appointments can be made over the phone or on-line via Patient Access. Click here to access.

Phone bookings appointments

• Phone 020 8979 5406 – please do not queue at the surgery to make an appointment we do not allow appointments to be booked at the reception desk the reason for this is we do not want to discriminate against those who are not able to get the surgery.
• The phone lines are particularly busy between 08:30 and 10:00
• Face to face and telephone appointments are available

Please note that all telephone calls are recorded for training & monitoring purposes.

Who do I need to see?

The practice employs a range of other practitioners:

General Practitioners (ie doctors or GPs)  They can treat a range of illnesses, provide health screening and give health advice.They can refer patients to a medical specialist or an allied health professional if specialised care is required.

Clinical Pharmacist – Highly qualified expert in medicines who can deal with a range of issues including prescription requests, medication reviews, and extra help to manage long term health conditions.

Senior Practice Nurse – Ensures the delivery of safe nursing care including minor illnesses, diabetes management, asthma monitoring, lung function tests, dressings and wound care, public health campaigns such as flu clinics, baby and child immunisations, travel vaccinations, cervical smear tests, family planning, sexual health, smoking cessation advice, weight management, ECGs* and Warfarin management.*

Health Care Assistant – Can assist with blood tests*, Warfarin monitoring*, new patient and health checks, B12 injections*, lung function tests, ECGs*, dressing and wound care, removal of clips and sutures, weight management, blood pressure monitoring, public health campaigns such as flu clinics.

Social Prescriber – We employ a Social Prescriber in partnership with RUILS and our neighbouring practices at Park Road and Hampton Medical Centre.They provide an opportunity to talk through any worries that might be affecting your health and wellbeing in a safe environment. The service supports you to make positive changes in your life by linking you up with groups, activities, and public services that can help.The support they refer you to could include: finding volunteering opportunities; improving emotional wellbeing including befriending schemes, peer support, or arts and leisure activities; social aspects of healthy living, which includes non-medical support to manage a long term health condition; and practical support at home to keep safe.

You can watch a short film on this about Social Prescribing: Transforming Health for London.