Broad Lane Surgery

71 Broad Lane, Hampton, TW12 3AX

Telephone: 020 8979 5406

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Mental health

More than just a bad day?

We all need emotional support, particularly during these difficult times. Feelings such as low mood, stress and anxiety can impact our mental health, and sometimes you just need to talk about it. Our surgery has a mental health worker and a social prescriber (click here to ‘Meet the Team’ ) There are also other services that you can access yourself which are listed below:

Bridging the Gap

This is a great resource for anyone in need of support around mental health. It’s easy to follow with all sorts of tips and contact details with helpful local and national organisations. Click here for more information.

South West London mental health crisis line

If you need mental health support in a crisis, you can call the 24/7 Mental Health Crisis Line on 0800 028 8000. The crisis line offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to everyone: both children and adults of all ages, and to people who haven’t previously accessed mental health services. Please only attend A&E if you have an emergency with your physical health. The MHSL can help and direct you to the right service for your mental health. To find out more about this, click here

Richmond wellbeing services

NHS Richmond Wellbeing Service offers free talking therapy to help you feel better. To find out more about what they have to offer, click here.

Mind Richmond

Mind Richmond exist to make sure that anyone with a mental health problem has somewhere to turn to for support. They offer information, advice and support to young people and adults experiencing mental health issues, as well as their carers.Their work supports all communities in the borough of Richmond and surrounding areas.  Whether you’re dealing with low mood or imminent crisis, they have a range of services to help you.

Call their help line on 020 3137 9590 if you need someone to talk to or email

Their opening hours are

Monday to Friday: 11am-8.30pm

Saturday: 2-5pm

Sunday: 2-5pm

You can also click here to find out more about them.

Child and Adolescent Mental Health Services (CAMHS)

CAMHS is the name for the NHS services that assess and treat young people with emotional, behavioural or mental health difficulties. CAMHS support covers depression, problems with food and eating, self-harm, abuse, violence, anger, bipolar disorder, schizophrenia and anxiety, among other difficulties.The usual way to get help from CAMHS is by a referral from your parents/carers, a teacher, GP, or yourself if you are old enough (depending on where you live). To find out more, click here.


Kooth, provided by the NHS in south west London, is a free online platform providing advice and support for people aged 11 to 25 experiencing emotional or mental health problems, giving instant access to free help in a safe environment. It can be accessed using a laptop, smartphone or tablet device. Because users do not have to provide their names, support can be given to people who might not seek help through their GP. Click here to find out more.

South London and Maudsley Crisis Support

If you need urgent help, please call 0800 731 2864 (Option 1) 24 hours a day, to speak to the South London and Maudsley mental health crisis line. For information and advice, contact the Patient Advice and Liaison Service (PALS) on 0800 731 2864 (Option 2) You can also read about it by clicking here.